• Can I top up the carbon offset in addition to my insurance policy?

  This is something we are looking to enable within the app in future.Few readers

• How can I see my trip scores?

  This is available in the app under the “Miles” icon accessed at the bottom on the screen.Few readers

• How do you calculate the Carbon emitted and the number of trees to be planted?

  We use the government DVLA records to know how much carbon your car produces per Km of driving. We then multiple this by the length of your trip. This is the figure we use to calculate the amount of carbon we will offset. For each policy we create a maximum cap we will offset and this is currently 100 miles for each calendar day of cover. At the end of your policy, we calculate the total CO2 you generated in Kg (within the mileage cap) and then divide this by 21 to get the number of trees we nFew readers

• Are you Green?

  We are serious about making a difference to our own carbon footprint. We are a remote first company and use sustainable office space when required and have a focus on minimising our travel and energy use as a business. We have been awarded level 2 accreditation from Greenmark and will continue to look at ways to improve our own environmental impact as well as helping our customers.Few readers

• How does Zixty Miles carbon offsetting work?

  When you activate Zixty Miles, the app will record data from the trips you take while on cover. We look at environmental aspects of your driving and provide a trip by trip eco score and calculate the carbon dioxide emissions for each trip. The eco score is based on your average speeds and how hard you brake and accelerate. Smoother driving uses less fuel so generates less emissions which is good for the environment. If you drive smoothly and at moderate speeds you will achieve the highest scoreFew readers

• Who do you arrange the carbon offset through?

  Our partners are Eden Reforestation.Few readers

• Will you cancel my policy if my trip scores are below a certain level?

  No the trip scores are to provide you the driver with tips on how to reduce CO2 emissions.Few readers

• How do I interpret my trip scores?

  The app will provide scores, graphs, maps and hints and tips in the Miles section of the app.Few readers

• How do you use my trip scores to calculate insurance premiums?

  For short term policies the trip scores are not used to calculate your premium, we only use scores to provide feedback to you the driver. In the future you may be eligible for a discount if Zixty Miles is enabled.Few readers

• How do you offset my carbon?

  At the end of your policy, we will calculate the number of mature trees that will require planting to offset the carbon generated during your policy and then work with an accredited tree reforesting company to plant them.Few readers

• How can you be sure that the carbon offset company you use is legitimate?

  Eden reforestation is a globally recognised organisation. Please see www.edenprojects.org for more information.Few readers

• Why have you set a limit for the amount you will carbon offset?

  We don’t want to encourage unnecessary driving and feel 100 miles per policy day on a short term policy basis is a generous level and will easily cover most drivers' usage.Few readers

• Do I need to have an insurance policy to access Zixty Miles and carbon offsetting?

  At present yes, however we are looking at being able to offset for all in the future.Few readers

• How can I work out my individual or household carbon footprint?

  There are a number of tools available that can help you to calculate your overall carbon footprint but one of the easiest to use is https://footprint.wwf.org.uk/Few readers

• Will you offer other carbon offsetting options other than tree planting in the future?

  Yes. We are working on adding other types of offsetting options including carbon capture projects and different types of offsetting.Few readers