> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://zixty.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why does the Zixty app not accept my payment card?

There are various checks performed when payment is attempted including name and address checks. We don't accept certain payment cards i.e prepaid debit cards. Please ensure you also have sufficient funds available to purchase the cover.