> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://zixty.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# The compulsory excess is quite high, am I able to reduce this?

Sorry, Zixty doesn’t allow you to change the compulsory excess that has been set by the insurers. We do offer an optional Excess Protect cover option that reduces the excess payable in the event of a claim.